This Privacy Policy outlines how CamClean collects, uses, and protects your personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018. CamClean acts as the Data Controller for the personal information you provide to us.
1. The Data We Collect About You
To provide our commercial cleaning services across Cambridge, we may collect, use, and store the following types of personal and business data:
Identity Data: First name, last name, and your role within your company.
Contact Data: Business billing address, site address, email address, and telephone numbers.
Transaction Data: Details about payments, quotes, and the specific cleaning services you have purchased from us.
2. Our Lawful Basis for Processing
Under UK data protection laws, we must have a valid lawful basis to process your data. We rely on the following grounds:
Contractual Necessity: We need your personal data to provide you with accurate quotes, arrange site visits, and fulfil our commercial cleaning contracts.
Legitimate Interests: We use your data to manage our business operations, maintain our financial records, and improve our services.
3. How We Share Your Data
We do not sell, rent, or trade your personal data to external marketing agencies or third parties. Your privacy is paramount.
We share your data with exactly one specific external partner: prcleaneruk.co.uk. This company acts as our official Data Processor. They provide and manage the operational software that we use to run our daily schedules, manage our cleaning teams, and organise our business operations. They are legally bound by strict confidentiality agreements and are only permitted to process your data on our direct and explicit instructions.
4. Data Security and Retention
We have implemented robust security measures to prevent your personal data from being accidentally lost, accessed, or used in an unauthorised way. We limit access to your personal data to those employees and our software partner who have a strict business need to know.
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, which includes satisfying any legal, tax, or accounting requirements under UK law.
5. Your Legal Rights
Under the UK GDPR, you have comprehensive rights regarding your personal data. These include:
The right to request access to the personal data we hold about you.
The right to request the correction of any inaccurate or incomplete data.
The right to request the erasure of your personal data when there is no good reason for us continuing to process it.
The right to object to or restrict the processing of your personal data.
If you wish to exercise any of these rights, please contact our Cambridge office directly.
6. The Information Commissioner and Complaints
You have the right to make a complaint at any time to the Information Commissioner Office, the UK supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns internally before you approach them.
7. Contact Details
If you have any questions regarding this Privacy Policy or how we handle your data, please contact us:
UK GDPR Privacy Policy for CamClean
This Privacy Policy outlines how CamClean collects, uses, and protects your personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018. CamClean acts as the Data Controller for the personal information you provide to us.
1. The Data We Collect About You
To provide our commercial cleaning services across Cambridge, we may collect, use, and store the following types of personal and business data:
2. Our Lawful Basis for Processing
Under UK data protection laws, we must have a valid lawful basis to process your data. We rely on the following grounds:
3. How We Share Your Data
We do not sell, rent, or trade your personal data to external marketing agencies or third parties. Your privacy is paramount.
We share your data with exactly one specific external partner: prcleaneruk.co.uk. This company acts as our official Data Processor. They provide and manage the operational software that we use to run our daily schedules, manage our cleaning teams, and organise our business operations. They are legally bound by strict confidentiality agreements and are only permitted to process your data on our direct and explicit instructions.
4. Data Security and Retention
We have implemented robust security measures to prevent your personal data from being accidentally lost, accessed, or used in an unauthorised way. We limit access to your personal data to those employees and our software partner who have a strict business need to know.
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, which includes satisfying any legal, tax, or accounting requirements under UK law.
5. Your Legal Rights
Under the UK GDPR, you have comprehensive rights regarding your personal data. These include:
If you wish to exercise any of these rights, please contact our Cambridge office directly.
6. The Information Commissioner and Complaints
You have the right to make a complaint at any time to the Information Commissioner Office, the UK supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns internally before you approach them.
7. Contact Details
If you have any questions regarding this Privacy Policy or how we handle your data, please contact us:
CamClean Local Office
2 Barrow Ln, Lower Cambourne, Cambridge CB23 6GY
Email Us
info@camclean.co.uk
Call the Cambridge Office
01954 783308